Harlan, KY (April 9, 2018) — Telecommunicators at Kentucky State Police Post 10 in Harlan will be recognized along with more than 200,000 of their fellow communicators nationwide April 8-14 during National Public Safety Telecommunicators Week.
Telecommunications Shift Supervisor Yolanda Young
These silent heroes behind the headsets are more than just a voice on the other end of the line. They often save lives on a daily basis.
“Captain Catron states we would like to thank our Post 10 dispatchers for the hard work and dedication they exhibit on a daily basis. Without them, it would be impossible not only for our troopers but other local agencies in our area to do their job safely.”
KSP telecommunicators handle dispatch duties for Kentucky State Troopers, Commercial Vehicle Enforcement Officers, Kentucky Dept. of Fish and Wildlife Conservation Officers and other emergency service agencies. Their duties include calling wrecker services, notifying channels of administration, running license plate and driver’s license numbers, running criminal histories and notifying family members while continuing to answer new calls and handling other radio traffic.
KSP employs 187 telecommunicators at its 16 posts throughout the state. In 2017, they handled 519,474 calls. Post 10 in Harlan has 11 telecommunicators on staff who handle calls from a 3-county area. Last year, they responded to 23,064 calls.
The Post 10 telecommunications team includes: Hollace Wilson, of Baxter, KY; Yolanda Young, of Pineville, KY; Tommy Shepherd, of Harlan, KY; Paul Mark Spurlock, of Coalgood, KY; Lisa Middleton, of Evarts, KY; Chuck Owens, of Harlan, KY; Mary Asher-Pierce, of Harlan, KY; Justin Farley, of Harlan, KY; Bucky Harris, of Middlesboro, KY; Jacob Rich, of Harlan, KY; Gerald Browning, of Totz; KY.
To watch a short video about KSP telecommunicators, click on or visit the following link:
